Solutions / Operational Resilience
Protect critical business services, on paper and in practice.
Bring business services, dependencies and continuity plans together. Set impact tolerances, test them, and evidence resilience to regulators and boards.
Start with Where. / Improve
Operational Resilience
Operational Resilience sits alongside the Improve stage - keeping business services provably defensible over time.
Where this shows up
The problems Operational Resilience is built to solve.
Continuity plans sit in documents
Plans exist, but they are not connected to the live dependency map or supplier register.
Impact tolerances are theoretical
Numbers are agreed once and never re-tested against how the business actually operates.
Testing is disconnected from suppliers
Scenarios are run internally without involving the third parties that would really be affected.
Regulators expect more evidence
DORA, PRA SS2/21, APRA CPS 230 and equivalents demand living, provable resilience - not binder documents.
What you get
Capabilities in Operational Resilience.
Designed to plug into the same dependency map that powers the rest of the platform.
Critical business service register
Define and maintain the services that matter most, with dependencies mapped end-to-end.
Business impact analysis
Model what happens when each supplier or system fails, and for how long.
Impact tolerance management
Set, review and evidence tolerances for downtime, data loss and customer impact.
Continuity and exit plans
Keep plans live and linked to the suppliers and services they protect.
Scenario testing
Run tabletop and technical tests against the dependency map and record the evidence.
Business outcomes
What changes when you deploy Operational Resilience.
Living plans
Not binder documents
Continuity and exit plans stay tied to the live dependency map and supplier register.
Regulator-aligned
DORA & CPS 230
Evidence critical service mapping, tolerances and testing in the format regulators expect.
Board-ready
Resilience posture
Executives see one view of how well critical services are defended, and where the gaps are.
Other solutions
Risk Management
Identify, assess and manage third-party risks using structured assessments, workflows and a central risk register.
Incident Management
Capture supplier incidents, investigate root causes and automatically convert incidents into managed risks.
Performance Management
Measure supplier performance, identify trends and strengthen vendor relationships through continuous oversight.
Dependency Intelligence
Visualise business dependencies to understand how suppliers support your services, systems and operations.
Start with Where.
A 45-minute executive review. We map one critical service with you and show you what your current programme is missing.